FAQs Archive - Pure Pergolas

Q: How long will the installation take?

Depending on the specification and size of the pergola the construction time on site is between 1 and 2 days.

Q: Will my electrical supply require upgrading?

A site inspection of the current electrical distribution board and the relation of this to the pergola will be required prior to providing an estimate for the electrical element of the works.

Q: How does the pergola drainage work?

The water will drain from the roof via downpipes which are concealed in the legs of the pergola and discharge at the base.

Q: Does the pergola require a level surface to be sited on?

There is room for small adjustment but the generally surface needs to be firm and level in order to secure the pergola to the ground.

Q: How is the pergola fixed down?

The pergola is fixed down at the base of each leg via concealed fixings.

Q: Do I need planning permission for a pergola?

Generally no, but there are certain conditions where planning permission should be acquired, examples of this are in National Parks or areas of outstanding natural beauty.

Q: Is my garden suitable for a pergola?

Our pergolas require a flat and solid surface on which to stand. They can be free standing or fitted up to an external wall. We can assess initial suitability from photos, and may ask you to supply these before a design visit is carried out.

Q: Do you offer a full pergola installation service?

Pure Pergolas offers a full design, supply and install service for an inclusive price. Installation includes connecting up electrical elements such as heating and lighting as appropriate.

Q: What is the usual lead time on pergolas?

All of our metal pergolas are made to order in Europe. There is usually a lead time of 6 weeks from placing your order to installation, however we can confirm this at the time of ordering.